Terms and Conditions

1. Term of Payment

1) All prices displayed are quoted in Malaysian Ringgit.

2) 100% payment must be made within 7 days of the invoice date.

3) We accept payment via Bank Transfer or Duit Now only.

4) We are not liable for any bank charges for fund transfers. The Hirer shall bear the full cost of such charges.

2. Booking & Payment

1) The booking is only confirmed when 100% payment has been made along with a cleaning fee and a security deposit.

2) The security deposit is refundable upon good care of space.

3) Additional hours beyond booked time and/or other charges will be deducted from the security deposit thereafter.

4) All deposits and refunds will be processed and returned within 5 working days after inspection.

5) Public Holidays in Wilayah Persekutuan and Selangor are considered as weekend rates.

6) A 20% surcharge per hour will be implemented for bookings that start/end between 11pm – 6am.

7) The allocated booking session is inclusive of setup, test shoot, makeup, and post-shoot clean-up. The hirer is to hand over the studio punctually in the original condition at the end of the session.

8) Extension and/or postponement of booking session(s) is subject to availability. Additional charges apply.

9) In the event of overrun of time, the rate will be charged by hour that the studio is handed over.

10) Management reserves the right to cancel bookings without any prior notice.

3. Rescheduling or Cancellation

1) Once the booking is confirmed, amendments to shorten booking session(s) are subject to Management approval. Additional charges apply.

2) Should there be any postponement or rescheduling of the date of booking after the invoice is sent (subject to approval and availability), an admin fee of RM100 will be imposed.

3) A confirmed booking shall only be deemed cancelled when the Business receives written cancellation notification from the client.

4) The cancellation fee for notice period:

* 7 days or more – 100% of the payment, along with the 100% security deposit and cleaning fee will be refunded. Admin fee of RM100 will be imposed.

* 3-7 days – 50% of the payment, along with the 100% security deposit and cleaning fee will be refunded.

* Less than 3 days – only the security deposit and cleaning fee will be refunded.

4. Use of Studio or Equipment

1) Studio equipment/items include kitchen cabinet, fittings, furniture, appliances, equipment, accessories, or any items provided by the business in the studio.

2) Client acknowledges receiving the studio items in good, clean, and perfectly working condition unless specified otherwise. We will not guarantee, assume responsibility, or make any claims of the performance of the equipment once it is passed on to the hirer.

3) Footwear is not allowed within the studio premises to maintain a clean space. If required for safety reasons, footwear must be covered in wraps. If the subject of the shoot requires footwear, it must be clean, wiped down before use, and removed upon completing the shot.

4) The studio/equipment should be used with care and respect. The hirer should not modify or materially alter the studio/equipment in any way.

5) At the end of the booking sessions, the studio/equipment should be returned in the same condition it was received. All garbage should be disposed of and all equipment returned to their respective areas. Any damages or additional clean-up required will incur maintenance fees charged to the hirer.

6) If using external caterers or vendors, details must be submitted to management before the booked date.

7) We are not liable for any loss, damage to personal belongings, or any personal injuries of the hirer or their guests during studio/equipment use.

5. Non-Compliance Charges

1) The list is non-exhaustive. Additional charges may arise at reasonable cost for restoration, replacement, or compensation depending on the extent of non-compliance, including but not limited to:

2) Dirty premises (unwashed dishes, leftover trash, leaks, decorations not removed, spills, etc.).

3) Use of strong mounting tapes or adhesives that damage surfaces.

4) Lost or damaged equipment, furniture, amenities, or related items.

5) Shifted furniture (RM100) if not returned to its original position.

6) Climbing or stepping on kitchen tables, or covering CCTV with any object.

7) If additional manpower or equipment is required for cleaning/repairs, the full cost will be borne by the hirer.

8) In the event of theft, investigations will be conducted and the hirer may be liable for the loss.

6. General Information

1) Although every effort has been made to ensure the accuracy of the information, we cannot accept responsibility for any errors or omissions and reserve the right to vary, amend, supplement, or cancel any of the information or offers on our websites or campaigns at any time.